The smart home appliances They are devices that connect to the Internet and are controlled through a mobile application or using an intelligent voice assistant such as Google, Apple or Amazon. The manufacturers sold a revolution with the launch of this type of device, but the reality is different.
The arrival of refrigerators, dishwashers and washing machines with internet connection seemed to be something that users had been asking for for years. Being able to use these home appliances from a distance and through the mobile was raised as a technical revolution of our century, but in practice it has failed to convince users.
In fact, It is curious that an attempt has been made to create a need when using these smart appliances even when away from home. Putting on a washing machine from the office to be able to get home and hang it responds to an almost created need, because putting on a washing machine is an action that only requires brief moments of activity.
These brief moments occur at the beginning and at the end, putting the clothes in the washing machine and taking them out, as well as hanging them up. What does a washing machine connected to the internet solve? Yes, in all cases it is mandatory to have put the clothes in the washing machine so that then start it up while away from home.
Smart appliances have not succeeded and that worries manufacturers
The fact that the home appliances have an internet connection has not meant an improvement in its use by users. The report published by the Wall Street Journal and to which he has had access ArsTechnica makes it clear that users do not bother to connect smart home appliances to the internet.
Go, they go completely from using the functionalities that manufacturers boast This means that the millions of dollars or euros invested by these companies in developing connection systems, alerts, applications and various interfaces do not have an apparent reason to exist since they are not used.
The figure they talk about in the report refers to 50% of users who, after buying a smart home appliance, you decide to use it as a completely conventional device. In fact, users prefer not to create a smart home simply because they don’t have to bother to do so.
This is not the only reason, and it is that, many users consider that giving access to their personal data to simply use certain features of refrigerators, washing machines and dishwashers is not something they are willing to do since their personal information is above these functionalities that they have not come to use.