“It is reported that, derived from an interruption in the storage infrastructure of the systems of some of the companies that are members of Invex Grupo Financiero, SA de CV, during the course of the day, their normal operation was affected,” it says. the company in a statement issued to the Mexican Stock Exchange.
The financial company does not mention if it suffered a cyber attack or if customer data was compromised, only that “the cause of this situation was identified and operations have been gradually restored.”
The bank’s website is down and several users have expressed their complaints on social networks.
@CondusefMX check the INVEX bank all day long it has had failures in its system and payment transfers do not pass. Your staff tells me that if it is my payment deadline and they do not accept the transfer, they would be charging me the interest generated.
— Ana Karen (@Adodada)
July 11, 2023
Hello, @judasmacabeo1! We regret the intermittency that this moment presents and the inconvenience this causes you. We offer you an apology for that.
Rest assured that we are taking the necessary actions to resolve it as soon as possible. Please try to log in…
— INVEX Bank (@INVEXBanco)
July 10, 2023