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Paris (AFP) – The American group Meta assured this Tuesday, October 25, that it had resolved the global blackout that affected billions of users of its instant messaging WhatsApp and apologized for the inconvenience. The origin of the fault has not yet been specified.
“We know that people have had problems sending WhatsApp messages today,” a Meta spokesman told AFP.
“We have resolved the issue and apologize for any inconvenience,” he said. A few hours earlier, DownDetector.com, which tracks digital service outages, reported that it had observed a major WhatsApp outage.
“User reports indicate that WhatsApp has been having problems since 0917” (0717 GMT), the site reported, recording several thousand user reports from around the world.
The incident was confirmed by Meta, which assured that it would do everything possible to restore WhatsApp “as soon as possible”.
According to testimonials on social media, users were unable to send messages or connect to the service.
WhatsApp, which exceeded 2,000 million users in the world in February 2020, is one of the most popular free messaging in the world.
It was acquired by Facebook in 2014 for just over $19 billion, the largest acquisition ever by Mark Zuckerberg’s group.
On Twitter, the hashtag #WhatsAppDown (WhatsApp down) was one of the most popular trends in the world on Tuesday morning.
a giant breakdown
Users of the Blue Bird social network scoffed at the interruption of instant messaging, stating that Twitter would enjoy and experience an influx of connections.
Once the service was restored, many netizens expressed their relief.
On Instagram (Meta group), several million messages mentioned the blackout under the hashtag #WhatsApp.
The Meta platforms, the Facebook and Instagram social networks, as well as the WhatsApp and Messenger messaging services, were already victims of an unprecedented massive blackout last year.
The length and scale of this outage of four services used by billions of people had made it a major incident, to the point that Downdetector identified it as “the biggest ever seen” on social media.
Facebook then acknowledged that the incident was due to an error on its part and not a technical problem.
