The process of searching for spare parts and products for the car It is not an easy task, since specifications such as the brand, year of the vehicle, model, reference and even the chassis number must be taken into account. Therefore, being such a specific search, find the right spare parts, It can be quite a challenge and a huge investment of time.
However, today there are technological platforms, which have become an important marketing medium and people can find and buy any type of spare parts from the comfort of their homes
“We recognize that the market is evolving, even for a market as traditional as auto parts, where digital transformation tools are reflected in self-management platforms, saving time and providing information so that the customer has everything at hand. But you also have to be very careful.”, said Judy Amado, manager of the business unit of the virtual and physical store of good part, a brand specialized in the sale of spare parts online.
Here are some recommendations that you should Keep in mind if you are interested in shopping for your car online.
It is important to investigate who the provider is and verify that there is consistency in all their communication channels: website, social networks, telephone number and location. This way you can verify that the information they provide is transparent and coherent, and that it is a reliable and secure site.
Direction in the purchase of spare parts and products
As the purchase of spare parts is a very specific issue, it is important that the web page where the spare parts are to be purchased can be filtered taking into account the brand and that the product description specifies which are the models of cars compatible with the product.
Additionally, in case you have any questions, it is important that the platform offers the option of being able to consult an expert either by chat, WhatsApp channel, phone call or directly on the website.
Self-management and saving time
Time is a determining factor for buyers today. For this reason, it is important that these digital platforms offer comprehensive solutions that allow people to quickly obtain the product and that in the event that they require an installation service, they can request it immediately, through appointment scheduling, as well as count on the alternative of home service for the delivery of all kinds of products.
Another important and convenient factor is the price and payment methods. Therefore it is essential that these pages offer different product alternatives, according to price ranges, product categories and specifications such as; original spare parts, OEM, and approved.
Be clear about the shipping and guarantee policy
In case you have to make a claim, it is important to have Present the shipping and guarantee policy that each company manages, which is usually published on their website.
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