July 24 (Portaltic/EP) –
Ubisoft you can delete the accounts that have been inactive for a whilewhich for the user means losing their library of games and purchases, an action that the company includes in the conditions of use of its services and that also implies the application of local regulations on data protection.
The notification received by the anti-DRM user has alerted a part of the gaming community to the possibility that the video game company could delete an account due to inactivity.
In the notification receivedUbisoft explains that it has suspended the user’s account after detecting that it has not been used for a while, that is, without registered accesses, and grants a period of 30 days to avoid losing it.
The definitive closure of an account prevents the user from using the services and content to which it gives access, thus losing the profile and information in it added and content as avatars or the generated by the user.
Closing an account also implies the loss of all save files and game progress, as well as the credit still available. That is, games and purchases are lost.
This case of deletion of an account due to inactivity is included in the terms of use, specifically, within the section ‘Can your account be suspended?’. Here, Ubisoft indicates that it can suspend the account or access to the services on its own initiative “upon notice, when your account has been inactive for a period of more than six months“.
Ubisoft claims that “does not automatically close inactive accounts”, as can be read in the section dedicated to closing due to inactivity of the help page. And it is precisely here where he explains the reasons that lead to said closure.
Specifically, it indicates that this action is related to local data protection legislation, as long as they have “strong reason to believe that the account in question will not be used.” It also refers database maintenance.
In any case, the user will be previously notifiedso you have the option to cancel the process and reactivate your account again.
