“There are users who live near cities and have no problem connecting or having access to mobile technologies, but there are also those who live in more remote spaces and who not only do not have as much access to the Internet, but also to trained personnel who can help them.” guide and evangelize in the use of apps,” said Arias.
The national mobile coverage report 2024, from the Federal Telecommunications Institute (IFT), indicates that 2,043 municipalities of the 2,457 in the country have guaranteed coverage of 3G and 4G mobile telephone services, which represents 83.2% of the total. This means that 414 municipalities (16.8%) do not have coverage of these mobile technologies.
Guaranteed coverage refers to the mobile service where compliance with the indices issued in the mobile quality guidelines is granted, while differentiated quality, which is also included in the institute's report, is the total coverage of the service.
When you are opening a banking application, if there is no quick response in the operation, many times what the system does is block access or the service that is being provided, which generates a bad user experience, according to the Network executive. Hat.
“It is very important for everyone that these people have access to services for inclusion issues, but also for the economy since cash handling is reduced and also the informal economy is reduced,” said Arias.
The Citibanamex Financial Inclusion Index, released this Tuesday, indicates that last year, the number of municipalities with very high financial inclusion grew to 126 from the 88 in 2021, placing it as the highest number since 2017.
Among the variables that measure the degree of financial inclusion, contracts through mobile banking stand out for being the fastest growing and for transcending the expectations with which they were created.
This variable grew more than 400% between 2017 and 2022, consolidating itself as an important access route and catalyst in the growth of financial inclusion.