The first phase of technical assistance to the Government Office of Information and Communication Technologies of the Dominican Republic ends

With the presence of the Director of the Government Office of Information and Communication Technologies of the Dominican Republic (OGTIC), Pedro Quezada, and the Director of the Latin American and Caribbean Institute for Economic and Social Planning (ILPES) of the Economic Commission for America Latin America and the Caribbean (ECLAC), Cielo Morales, the first phase of technical assistance in digital governance and government interoperability, which lasted between the months of September and November, was completed.

At the ceremony, the report was delivered that sought to collect information both technically and in the regulatory, normative and legal fields, to identify the gaps necessary to address in a second stage that will allow defining the model of digital governance and government interoperability that the country will adopt to strengthen processes within public institutions.

This technical assistance is part of the efforts that ECLAC, with the support of the United Nations Development Account, and the Government of Korea are carrying out to promote Digital Government policies in the countries of the region.

During the meeting, the General Director of OGTIC thanked ILPES for the support provided both in raising the structuring aspects of a digital governance model, and in the configuration of the multi-institutional team with counterparts from 12 institutions that deliver digital public services with its managers of institutional modernization, digital governance and/or directors who will assume the function.

For her part, the Director of ILPES highlighted the importance of this technical assistance for ECLAC, especially after the pandemic caused by COVID-19, where the need for governments to have different digital strategies and applications has been revealed. to offer/meet the needs of the population.

He added that the success of initiatives to provide online services and access to quality data depends on the degree of maturity of the digital government of each country and this, in turn, requires a combination of factors such as the level of interoperability of intra- and inter-institutional systems as well as the creation of interoperability platforms to ensure an optimal and secure exchange of information between public bodies, companies and citizens.

Finally, the ILPES specialist, Francisco Méndez, made a brief presentation with the main findings and steps to follow, such as the formation of the ‘core’ teams and projects for the continuity of the process, training and capacity building, setting the legal frameworks with a view to a guiding and executing institutionality and the application of governance models for the execution of projects and initiatives that generate early and visible successes.