September 20 () –
The Official State Gazette (BOE) published this Friday, September 20, the entry into bankruptcy of the companies that own the laser hair removal and aesthetic medicine centers Único.
Specifically, the companies in bankruptcy are Gavia Asesores, Gavia Asesores Médico, Mosea Investments, Gavia Asesores Ayala and Gavia Tenerife, Gavia London.
In this context, the companies have acknowledged having a total of 115 laser hair removal and aesthetic medicine centres under the Único brand spread throughout the national territory, of which 78% are their own and 22% are franchised, according to Facua-Consumidores en Acción in a statement.
For the moment, this bankruptcy proceedings only affect the company’s own centres, so there may be franchises that can remain open and offer their services.
However, Facua advises those affected to identify in their contracts which of these companies they contracted with.
VOLUNTARY BANKRUPTCY DECLARED
The Commercial Court number 18 of Madrid, in an edict of last September 13, declared the voluntary bankruptcy of the Único hair removal centers and agreed to the dissolution of the companies, as well as the dismissal of the administrators of the companies who are replaced, for all purposes, by the bankruptcy administration.
Thus, creditors have one month from tomorrow, September 21, to notify the bankruptcy administration of the credits – the amounts paid and not used in treatments – that they have with the Único centers.
Those affected by these closures can contact PKF Attest Concursal SLP, located at C/Orense, 81 4º, Madrid. The email address where they can report their specific cases is [email protected] and the telephone number is 9155611994.
In this context, Facua has criticised the fact that Pedro Sánchez’s government has not made any kind of modification to the regulations governing this type of clinic to ensure the protection of consumer rights in this sector of activity and with a business model linked to financing contracts.
The organisation has therefore pointed out what it believes should be the “most urgent measure, the requirement of civil liability insurance to authorise opening, so that the risk of closure or bankruptcy of the company is covered”.
ADICAE JOINS THE DEFENSE OF THOSE AFFECTED
The Association for the Defense of Consumers and Users of Banks, Savings Banks and Insurance (Adicae) has joined the defense of all those affected by the closure of the Único centers, as it did previously with the Ideal centers.
Consumers who have financed their treatment through a linked loan may request that the financial institution with which they have taken out the loan “immediately” stop the treatment and return the amount paid for services not provided, provided that the service has effectively ceased to be provided and a claim has been previously made judicially or extrajudicially to Único centres.
Consumers who have financed their treatment with an unlinked personal loan must notify the financial institution to modify the contract and evaluate the payment of outstanding installments.
Finally, those who paid for the treatment in advance, without resorting to financing, will have to request the judicial refund of the amounts corresponding to the services not performed. In these cases, it will be essential to have all the documentation proving the payments made and the treatments pending execution.
Adicae reiterates its commitment to defending consumer rights and calls for no victim to be left without a claim, while it has made itself available to all those affected to offer guidance and legal advice and to accompany affected users throughout the entire claim process.
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