Telmex increases the speed of its internet packages at no additional cost

The company has published on its official website that the 349 peso package will go from 60 megabytes to 80 megabytes without this implying an additional expense.

Also the 399 peso package will go from 80 to 100 megabytes. Both offers will have the Claro Video platform, Claro Drive of 100 GB as well as antivirus.

The company has begun to notify subscribers about the increase in speed to the packages they have contracted. Various users on social networks have published that Telmex has sent them an email to notify them of the new speed that their internet will have, but still without a specific date.

“Soon you will enjoy 80 megabytes of upload and download. We will notify you when you are ready to start enjoying this benefit,” says one of the emails that have been sent to users.

Last year Telmex increased the speed of both internet packages to all its users twice and in 2024 it has done the same. This decision is part of the strategy that has been promoted to strengthen the subscriber base. A year ago, the company was facing the constant loss of money due to the decrease in investments to improve and expand its fiber optic network, which brought about problems in its services.

But it has regained the balance of the business by increasing the injection of capital, as well as avoiding the increase in prices of its connectivity service and instead increasing internet bandwidth. This plan is contrary to what its competitors have applied, which from time to time have increased internet costs to return the investment destined for the deployment of more kilometers of fiber optics.

The subsidiary company of América Móvil added 658,000 users in the second quarter of 2024, according to the company’s financial data, placing itself as the operator that added the most clients in said period and leaving behind companies such as Izzi and Totalplay.

With information from Ana Luisa Gutiérrez