Orange stands out with the best Wi-Fi quality among Spanish operators, according to an OpenSignal study

September 27 (Portaltic/EP) –

The consulting firm OpenSignal has published a comparison of wifi quality between Spanish operatorsin which Orange stands out as co-leader in all categories -from a total of six factors to analyze- and absolute winner in ‘Quality Consistency’, followed in number of mentions by DIGI and Jazztel.

The indicator of ‘Quality Consistency’that He alone leads the MasOrange brand, is calculated based on a series of aspects that are essential for a good customer experience, such as download and upload speeds, latency, jitter (which influences stoppages in video playback or micro cuts in video calls), packet loss and time to the first byte.

According to OpenSignal, Orange takes more advantage of 2.4 GHz Wi-Fi 6 than its competitorswhich helps explain its leadership in all categories in this report on the fixed broadband experience in Spain. For its part, Yoigo obtains the highest scores in ‘Constant quality’ and ‘Download speed’ on Wi-Fi 5 connections.

The studywhich analyzes data collected between May and July 2024, also points out that the Fiber is the predominant access technology in the fixed broadband market in Spain and wholesale agreements are common, allowing many suppliers to use each other’s networks. This means that the Wi-Fi in the home plays an important role in differentiating the consumer experience with each operator.

THE USER EXPERIENCE OF WIFI NETWORKS

Users’ experience with fixed broadband depends on a large number of factors, including speed levels, data limits, choice of access technology (e.g. ADSL, cable or fibre), along with with your router and the devices you used to connect. Like the generations of mobile phones (3G, 4G and 5G), the Recent generations of Wi-Fi (WiFi 6 and the new Wi-Fi 7) generally provide users with faster speeds and a better experience. than previous generations.

While each generation of Wi-Fi is typically backwards compatible, Users only see all the benefits of a new generation of Wi-Fi when it is compatible with both their router and their smartphoneas detailed in the technical explanations that support the results obtained in the report.

“When we refer to the generation of Wi-Fi in this analysis we are referring to the Wi-Fi generation of the connection,” they explain from OpenSignal. In practice, this is the lowest generation supported by the combination of a user’s router and their smartphone, so If your router supports wifi 5 and your phone supports wifi 6, then the connection is via wifi 5″.

“In addition to Wi-Fi generation, the frequency band used also affects the fixed broadband experience. The 2.4 GHz band travels further and propagates better through obstacles such as walls than the 5 GHz band, but at at the cost of less available bandwidth and generally more interference, resulting in slower speeds and a worse customer experience. Users connect almost exclusively to 2.4 GHz via Wi-Fi 4 or earlier, while Wi-Fi 5 only uses the 5 GHz band. Instead, Wi-Fi 6 uses a combination of the two frequency bands,” OpenSignal notes.