Science and Tech

Open culture and software drive the Colombian public sector

Open culture and software drive the Colombian public sector

With the arrival of Fourth Industrial Revolution, different companies in the information and communications technology sector strive to make a difference and remain in the market. For this reason, both private and public sector organizations are invited to transform.

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Year after year, citizens see technology as an ally through which they can meet goals and develop tools that facilitate the execution of procedures, which would take a long time if done in personin addition to providing immediate information about user doubts.

To create robust tools according to the needs of citizens, there is Open Source software, a tool that offers companies growth and adaptation to technological trends while maintaining the security of their customers. Undoubtedly, these advantages are not alien to the public sector.

“Governments play a fundamental role in the development of Open Source in Colombia. While the economy and companies contribute to the generation of employment, the adoption of new technologies and to be more competitive worldwide, the government works to guarantee access to information and all types of technology so that citizens and the business sector grow equally and even work in collaborative environments where everyone shares their experiences and progress”, explains Jaime Bejarano, general manager of Red Hat Colombia.

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In Colombia, there is a Digital Government Policy that proposes public technological transformation and seeks to strengthen the relationship between citizens and the State.

“Improving the provision of services by public entities, and generating confidence in the institutions that make up the public administration and the State in general, through the use and exploitation of ICTs, both citizens and the government can strengthen their bond to build trust with each other says Bejarano.

For this reason, it is a priority to strengthen communication channels, as well as optimizing the response times of public entities and improving the experience of users who require any type of procedure.

In this sense, the work of digital government is strengthened through pillars such as governance and innovative public policy that ultimately guarantee that society and the public sector acquire more and better digital tools and skills.

“From Red Hat we support initiatives like this that bring innovation. With Open Source solutions, also promoting education and the use of tools in public and private entities”, Bejarano comments.

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Although it is a long road that Colombians travel at their own speed, it is possible to keep innovation open so that every interested citizen can enjoy the advantages offered by the Open Source and its potential to transform the public sector into digital government.

Innovation in Open Source starts from being inclusive and for everyone, it is cooperative and collaborative, at Red Hat we work being the catalyst of the ecosystem open source to share with society a work model based on empowering all members of the ecosystem based on equality in contributing and receiving, thus creating the most powerful and cost-efficient technology creation model that supports governments around the world .

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