Science and Tech

Mercado Libre is down: the e-commerce platform does not work in Argentina and other countries [Actualizado]

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UPDATE 11/09/24 17:00 (ARGENTINE TIME): MERCADO LIBRE IS BACK TO FUNCTIONING NORMALLY.

No, it’s not your Internet connection. Mercado Libre, the most important e-commerce platform in Argentina, not working at this timeWhile the homepage displays correctly on some devices, it is not possible to browse the product catalog or log in. As a result, users are unable to make purchases or view the status of their shipments.

The problems began on Wednesday afternoon. According to Downdetectora platform that records service interruptions based on user reports, Mercado Libre stopped working correctly at 3:25 p.m. At the time of writing this article, the problems persist and it is not clear what the origin of the problem is. The company has not provided a statement.

Mercado Libre does not work

When trying to use the service, users may encounter different banners that report some kind of error. As we can see in the screenshot below, if you try to log in from the web browser, the page says “Oops! There was an error“, and invites you to try again. If we focus on the mobile application, the sections simply do not load.


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Error in Mercado Libre (left), error in Mercado Pago (right)

The fall of Mercado Libre is also affecting Mercado Pago, the arm fintech which is owned by the same company. In this case, the application displays the message “Something went wrong” or “The data could not be recovered”. Some users, both customers and merchants, They account for this drop in XWe are talking about the most used payment application in the country.

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Mercado Libre is also having problems in other Latin American markets where it has a presence, like Mexico and Chile. This is how we can read it in the comments that our readers have left us on X. Other users are also commenting in the same direction.As we can see, we are facing a fairly extensive interruption of the service.

Images | Mercado Libre | Screenshots

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