Amazon was born in a garage in the American city of Seattle in 1994 and only three years later it went public. Jeff Bezos left the company in 2021 to focus on his space project with Blue Origin, but first he led the company to become one of the most important in the world.
The company It is valued at 2.07 trillion dollars and Bezos is largely to blame. Andy Jassy, his successor at the head of the sales giant, assures that he has never met a person with higher quality standards than the former CEO.
The own Jeff Bezos He was in charge of selecting his key employees and checking that they were qualified for their position. Just two years after Amazon went public, the CEO began testing his employees, from asking technical support questions during a meeting to difficult-to-answer questions about products and services.
Bezos tested the bravery of his employees by ensuring that they should be “very precise about what they are afraid of.” The owner of Amazon assured that Their workers should not be afraid of their competitors, but of their own customers. because those are the people with whom they have a relationship, collect Unilad.
The mission of the sales giant’s employees is to offer the best service without worrying too much about the competition; customers will return the effort with their trust.
Jeff Bezos assures that Your customers are loyal until they find another brand that offers them better service.so the job of the workers is to make them so satisfied that they do not think about the competition.
Those closest to Bezos assure that this has precisely been the key to Amazon’s success, “customer obsession.” The platform offers deliveries within 24 hours, user comments on the products and a customer service by email and call, something that buyers value compared to other sales services.
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Tags: Shopping, Jeff Bezos
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