July 22 (Portaltic/EP) –
Microsoft has estimated that the faulty update to CrowdStrike’s platform, which last week caused a global outage of its services, affected less than one percent of Windows devices.
CrowdStrike is a cybersecurity company that specializes in protecting endpoints in the cloud.
The product that is made available to organizations is Falcon, a platform used by clients such as Microsoft, which has a light and simple architecture design that amplifies Artificial Intelligence (AI) in the cloud and offers real-time protection, among other advantages.
A failure in the update Falcon 2017 disabled computers running Microsoft’s operating system in companies across all sectors around the world on Friday, displaying the so-called ‘blue screen of death’.
Microsoft has now acknowledged that since the issue began, it has maintained “continuous communication” with its customers, vendors and other third-party developers to gather information and expedite solutions.
It has also stressed that “while software updates can occasionally cause problems, major incidents like the CrowdStrike event are rare,” it said in a post on its website. Blog.
In it he also announced that he estimates that the CrowdStrike update affected 8.5 million Windows devices, that is, less than one percent of all computers that They use the operating system that they develop.
With that, has announced the release of a recovery tool that allows IT administrators to repair Windows computers affected by the faulty update for the CrowdStrike cybersecurity platform. This solution can be accessed from the Microsoft Download Center.
He also explained the three repair options. The first allows recover from WinPEan alternative that “produces bootable media” to make it easier to repair your device and where you may need to manually enter your BitLocker recovery key.
On the other hand, Microsoft offers safe mode recovery optionwhich generates bootable media for affected devices to boot into Safe Mode and allows them to log in with a local administrator privilege account and perform the steps leading to the resolution.
The latest recovery option that the firm has incorporated as part of its solution to the problem caused by CrowdStrike is the preboot execution environment (PXE), intended for those devices that cannot use the USB recovery option.
CROWDSTRIKE’S RESPONSE
From CrowdStrike They have insisted that the flaw was not “a result of or related to a cyberattack” and that it affected customers running Falcon Sensor for Windows 7.11 and later.
In this sense, he explained that Falcon updates “are a normal part” of its operation and are executed several times a day. day “in response to new tactics, techniques and procedures” malicious attacks discovered by CrowdStrike.
After identifying and correcting the logic error that triggered the Windows crash, it has assured that the systems that are not currently affected by this problem “will continue to function as expected, providing protection, and will not be at risk of experiencing this problem in the future.”
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