Taking into account the suggestions and observations that have been received to improve and in order to guide citizens with debts, sanctions or fines with the District that are not related to taxes, the Secretariat of Finance of Bogotá announced the launch of a new service system that seeks to streamline citizens’ access to their procedures and services.
This is the option for in-person care at the SuperCADE CAD (Carrera 30 No. 25-90) through virtual appointment scheduling; in which its officials will be ready to provide all types of advice to whoever requires it, both in the pending processes with that entity, on the step by step to be able to overcome it.
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“This is aimed at those who have fines for violating the National Code of Security and Citizen Coexistence such as evasion of paying the Transmilenio fare, consumption of alcoholic beverages, psychoactive or prohibited substances in public places, as well as fines, sanctions and other obligations imposed by the Local Mayors, District Secretaries of Environment, Habitat, and Education,” they noted.
Hacienda Bogotá added that carrying out this process is very simple, since all you have to do is enter the website of the Ministry of Finance, www.haciendabogota.gov.co, look for the ‘Attention Channels’ section, click on ‘Schedule your appointment ‘ and select ‘In-person attention for non-tax collection’.
Ana María Cadena, Secretary of the Treasury of Bogotá
Mayor’s Office of Bogotá
“To carry out the procedure, the person’s identification document will be requested. debtor or sanctioned. If it is an authorized third party or agent, you must present the identification document of the authorized or agent, a copy of the identification document of the debt holder and the corresponding authorization,” they said through their social networks.
According to the information provided, the hours of operation will be from Monday to Friday from 7:00 am to 4:30 pm and among the procedures that can be carried out are obtaining information on the coercive collection process, with which It achieves the collection of debts by force when someone has not paid voluntarily.
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“They can also request information on payment facilities for non-tax obligations, make requests and/or issuance of official receipts for payment of non-tax obligations. If you wish to make the payment by electronic means, you can do so through the ‘Pagos Bogotá’ button in the ‘Other payments’ option, as well as receive information on filings and PQRS directed to the Collection Management Office,” said the Ministry of the Treasury.
It should be remembered that non-tax obligations are debts that a person or company has with the local government or public entities, but they are not taxes. Among these, according to the district authorities, are fines, sanctions, compensation and remuneration.
CADE Network procedures can also be carried out on the District’s digital channels.
The District also reported the cases that give rise to the majority of these chargesamong which are evading the payment of the Transmilenio fare, consuming alcoholic beverages, psychoactive or prohibited substances in public places, disregarding or ignoring the role of the Police, carrying weapons or sharp objects or dangerous substances, entering or leaving the stations of Transmilenio through non-designated sites and Disrespecting Police authorities.
“Likewise, there are fines for felling trees, the reimbursement of previously valid payroll, sanctions for urban housing control and for visual outdoor advertising. All of these end up in requirements that will now be attended to much more quickly in our offices,” concluded the Ministry of Finance.
If the interested person needs to carry out procedures related to summonses or traffic fines, they must contact the Ministry of Mobility and in the case of fines before the Ministry of Health, they must contact that entity directly. either by telephone or through access on their web pages.
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