A huge outage of Microsoft’s Outlook and Teams services has been going on for hours

New York () — Microsoft said Monday that it has identified the cause of a major Outlook and Teams outage, so it is implementing a fix to the problem.

As of 12 pm ET this Monday, the outage tracking site Downdetector showed more than 5,000 problems reported by users, although this data does not fully reflect the magnitude of the outage.

“We have begun implementing a solution that is currently making progress in the affected environment. “As this progresses, we are beginning manual reboots on a subset of machines that are in an unhealthy state,” said the company in X earlier.

Around midday, Microsoft noted that the fix reached “approximately 98% of affected environments,” although reports on Downdetector continued to increase. It may take time for update deployments to reach customer systems.

The outage has caused problems for many office workers, although some users in the US on X celebrated the short break before the Thanksgiving weekend.

Technology disruptions have had serious effects around the world this year, although Microsoft’s case is not as widespread by comparison. In what was called the largest IT sector disruption in history, the CrowdStrike software issue over the summer halted air traffic, disrupted hospitals and cost Fortune 500 companies more than $5 billion in losses. direct.