Telcel network goes down; users report failures in their telephone service

Downdetector, a website that reports on interruptions in services, assures that the Telcel service has had problems since 7:00 p.m. So far, they have received 820 reports from affected users.

Among the affected entities are Monterrey, Guadalajara, Mexico City and Tijuana, according to the heat map on the website.

On the other hand, on social network X there are also reports of users who say they do not have access to calls, messages or mobile data.

Telcel assured Expansión that its network operation is correct and there have been no reports of failures by its engineering area; However, he said that the imperfections that users have published may be very specific failures but not massive ones.