What is Privicompras, how it works and why it is so dangerous

For those who do not yet know it, Privileges – or Shopping Privileges – is an independent portal from Ticketmaster that includes more than 500 online stores. As they themselves comment, they offer “many advantages for their users, such as cashback and exclusive promotions.” The problem is that the way you register can be misleading, since many users fall into the trap without being aware of it..

This service is also associated with large renowned companies such as Alsa, Fnac or MediaMarktso the possibility of ending up subscribed to this platform becomes a very real possibility and almost a minefield that you must avoid very carefully.

Alsa is another of those associated companies and since Genbeta They tell a real case in which when you finish purchasing a ticket, a notice appears inviting you to receive a discount on your next purchase. If you accept, you automatically register in Privicompras, without being informed of the monthly charge of 15 euros. As a colleague explains of Genbeta“if you see “WLY PRIVICOMPRAS.ES 900 87 87 10″ on your bank statement, it is the monthly fee for your subscription.”

The OCU itself has already alerted about these cases and on its own website you can read a claim: “Today, December 5, 2023, I see a charge of 15 euros in my account, as if I had paid something with a card. I check the company that issues it and I “It appears in the name of Cash Privicompras. I don't know that entity, so I search the internet and see that there are multiple complaints from users who have had the same thing happen to me.”

A subscription of 15 euros per month that no user really understands how it happened

The big problem here is accepting that discount that Alsa or MediaMarkt offers you once you have made your purchase. If you accept, it seems that what really happens is that you register without realizing it in Privicompras. All this happens in the shadows and of course, they already have all your data and, of course, your account.

“They have scammed me, since I still don't know how I signed up and I have now realized that I have been paying them 15 euros for almost a year for nothing! I am going to try to report them for scam because they have used my bank details without my express consent,” he comments. another user on Trustpilot.

What is striking here is the response from the company itself, which comments as follows: “Hello, we are sorry for your inconvenience. However, to subscribe to our shopping club it is essential to fill out a registration form in which it is indicated, on several occasions, the cost of the subscription. If we can help, our customer service team is here to help.”

As you can see, they clarify that it is necessary to fill out a form to register, but the truth is that in the cases read it seems that no one did that necessary prior process that they mention. Curling the loop regarding this topic, add that Privicompras' parent company, Webloyalty, has only five employees in Spain, but had a turnover of six million euros in 2018.

Seeing all these cases, finally, if you complain by phone – 900 878 710 – it seems that not only do they cancel your subscription, but they also refund all the monthly charges that you have had month after month. In addition, Alsa has published a section that also explains how to unsubscribe from the service.