Nequi, the digital financial platform Bancolombia Group, which has 13 million customers, said that it is advancing in the process through which it seeks separation to operate and offer its products and services as a legal entity and different from Bancolombia S.A.
In this process, the platform received authorization from the Financial Superintendence of Colombia, to become as finance Company, which will continue to be part of Grupo Bancolombia.
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This is the first milestone in the process and enables Nequi to continue the process to obtain the operating permit as a new financing company and, consequently, in the coming days, it will announce the status of its organizational structure and corporate governance.
“Nequi will continue working for a different way of providing financial services in Colombia and bringing people ever closer to the digital and financial world“said the platform.
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In addition, he added that this legal procedure does not change Nequi’s commitment to help his clients improve their relationship with money, and the principles with which he has worked during these 6 years.
He also stressed that, with the incorporation authorization, Nequi’s clients can rest assured that the services, functionalities and products of the app will not have changes.
This means that people will be able to continue transferring and receiving money, create savings goals, pay bills, request loans, apply for the Nequi card, bring dollars from PayPal, use correspondents and Bancolombia ATM network, among others, as it currently happens.
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In the same way, the attention and service channels continue to be available.
Nequi reiterates that, having the safety of its clients and the care of its resources as a priority, under no circumstances will customers be asked to share their passwords or personal data, or withdraw their resources.
The news, changes or adjustments in its products and services will be communicated only through the official channels of Nequi, such as the Nequi app, social networks, website or direct communication via email.
“This is positive news in our legal separation process and a very important legal milestone. It is one of the steps we must take in order to start our operation as a new financing company, legally differentiated from Bancolombia SA”, explained Andrés Vásquez, Business Director of Nequi, who specifies that they must still continue the process to be able to operate independently as a financing company.
“It should be noted that we continue to be part of Grupo Bancolombia. Just as Renting Colombia, Valores Bancolombia or Banca de Inversión Bancolombia are legally different entities and are part of the same Group (…) Once established as a financing company, Nequi will continue to be part of Grupo Bancolombia, as a company that transforms the industry in Colombia and brings people closer to banking, improving their relationship with money on a day-to-day basis“, he concludes.
(See: What to do if you mistakenly send money in Nequi).
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