5. Insured Assistant. Here you receive key information when reporting an incident, with data such as the adjuster’s name and arrival time, how to track him in real time and how to call the call center of Quálitas (National Cabin).
6. Follow your crane. With this temporary function, the insured can track the tow truck in real time, in addition to knowing its estimated arrival time and identifying the provider to which it belongs.
Thus, technology is present in the daily activity of the insured, to facilitate the request and management of Quálitas services. But that’s not all, the insurer has also integrated technological solutions for the work of its adjusters.
In this way, they have an application to communicate efficiently with the National Cabin, in all its activities. They also have access to a platform to collect all the information they require, in one place, and even with an internal chat solution. Undoubtedly, thanks to the technology used by Quálitas, users, agents and adjusters obtain and provide excellent service.
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