Players criticize Ubisoft for its decision to remove The Crew from Ubisoft Connect game libraries

April 15 (Portaltic/EP) –

Ubisoft ha removed the video game The Crew from Ubisoft Connect game libraries after the closure of its serverswhich has caused the anger of players, who claim that they can no longer access said title even if they have previously purchased it.

The video game development company closed The Crew servers on March 31so that users stopped having access to the video game's functions on all platforms, after the sales of this multiplayer driving game ended in December 2023.

Now, Ubisoft has removed The Crew from Ubisoft Connect game libraries and has integrated it into a new “inactive games” tab, eliminating the license to use the title without prior notice. In this way, users who had purchased the video game can no longer access it in any way.

So they have some users notified through posts on X (former Twitter) and redditwho have pointed out that They can no longer access the video game and have shown their dissatisfaction with the company's decision.

As detailed by the players, when trying to start The Crew they receive a message from Ubisoft stating that They no longer have access to this game, although they are encouraged to “check the store to continue the adventures.”

It must be taken into account that, Since it was a title that could only be played online, the closure of the servers on March 31 left it unusable. since the functions were no longer available and access was not allowed.

Howeversome users have expressed their discontent regarding the decision to remove it from the Ubisoft Connect library, since exposes the ability of video game companies to cease access to their titles at any time, even if they are purchased titles which, therefore, become a product owned by the user.

For example, according to pointed out a player, by removing The Crew from Ubisoft Connect libraries, It will no longer be possible to play again even if “the community manages to create fictitious servers“or Find some way to make the game work without needing to be online such as, for example, with a single-player version. Is now “literally impossible for owners of the game to download and modify it”, has detailed.

Ubisoft offered refunds for those players who recently purchased the video game, before closing their services. However the rest of players who already had this title They have not received any compensation.

“With this measure, Ubisoft appears to be begging for digital consumer protection legislation to be passed. In an ideal world, revoking a license like this should entitle the buyer to a refund“has demanded a affected user.

Along the same lines, there has been uttered by another The Crew player, who has stressed the need to have “protection at national or European level.” “When we buy something, we need to have access to it for life,” he stressed.