Cybercriminals never stop coming up with new ways to get hold of your personal and financial data. Their objective is clear: to steal confidential information and then use it in fraud or sell it to third parties.
An example of these tactics is the dangerous scam they are directing at Movistar customers. This is a scam that appears to be a legitimate call from the company, but whose true purpose is to obtain your data and compromise the security of your account.
Faced with this situation, the operator has issued an alert to its clients, recommending that they be attentive and not fall into this trap of vishinga variant of phishing that uses calls from unknown numbers to obtain confidential information.
This is how the Movistar double call scam works
The scam begins with a call from an unknown number, in which the caller presents himself as a representative of Movistar. The supposed “agent” explains to you that the company is offering the possibility of upgrading your router to a more advanced model completely free of charge.
This hook makes many clients trust the proposalsince a router change may sound like a legitimate improvement in service.
During the call, the scammer asks you for a four-digit code that you will receive by SMS. Apparently this code is necessary to proceed with the supposed change. But it’s actually a verification key that hackers need to access your account. My Movistar.
Once they log into your account, can view and modify your personal datachange passwords and even obtain sensitive information such as your address, phone number and payment information. Likewise, they can check billing details and much more.
Additionally, if they gain access to your payment methods or financial information, they may make improper charges or even steal your banking information. Movistar recommends that, if you receive a call of this type, you follow some important steps to protect your safety.
First, Hang up immediately and avoid playing the scammer’s game. Do not provide any code or personal information, and if you receive an SMS message with an unexpected verification code, ignore it and do not give it to anyone.
If for any reason you have provided the requested code, it is essential that you change your Mi Movistar access password immediately to prevent cybercriminals from continuing to access your account.
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Tags: Movistar
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