Beware of this scam if you are from O2 or Movistar: they offer you to change your router and SIM card

Cybercriminals use the most popular brands to increase their chances of success. has been detected a new scam that pretends to be the Movistar or O2 operator, to try to steal your dataor even try to access your house.

An X user warn that he has received a call where a supposed technician from “Movistar O2” (they use both names to cover more victims) assures that they have received operational complaints from customers, and that is why They are going to replace the router and SIM card. Don’t bite, it’s a scam.

In the same thread from

The O2 router change scam

Precisely, due to the large number of scams and frauds of this type, operators, and most companies, do not contact users through a conventional mobile number, when it comes to operating with data.

They only communicate through special numbers, or directly from their app. In the case of O2, use the number 1551which cannot be hired by any individual.

The scam attempt ended in failure, because the victim realized that something was strange and told them that he used an O2 distributor, and they hung up on him. So we don’t know what the cybercriminals were looking for.

Taking into account that when he said that he was not a direct customer of Movistar or O2, they hung up on him, perhaps they were looking for the user data that they would surely have requested if the victim had agreed to change his router or SIM card.

Nor can it be ruled out that Send a fake SIM to get a replaced SIM cardor even an attempt to access the home, although this is rarer.

Be that as it may, This Movistar and O2 scam, which asks for the replacement of the router and SIM, seems quite dangerous. Don’t bite. If you do, report it to the police immediately and call O2 and your bank to have the accounts blocked. Remember that if you are scammed, you must do this to recover some of the money.

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Tags: Telefónica, Telephony, Viral, Routers, Scam